Arthur Andersen Business Consultancy

Director Telecommerce Practice

Financial Times

Surveys Editor

L & R Group Consultancy

Managing Director Telebusiness

Callscan

Vice Chairman

Help Desk User Group (HUG)

Director

TUA

Executive Chairman

Call Centre Management Association (CCMA)

Chairman

Voice International

Publisher

Sales Arena

Editor

SITEL Europe

Vice Chairman

Redwood Technologies

Sales & Marketing Manager

Dialogic Europe

Managing Director