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About priTel and Our Values
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priTel business is a millennium company, founded in 2000 by Prit Ahluwalia, managing director. Prit has been recognised for his outstanding achievements and excellence in the telebusiness industry in the field of call centre excellence (awards) and is an international conference speaker.
More and more companies are looking for partnerships with operational consultancies, who have been there and fully understand the operational and people needs and issues.
All priTel operational consultants bring along a hands on approach – we are not theorists but practitioners, we are passionate about what we do.
priTel bring experience in key call centre sectors, helping you to realise the value of your customer base.
priTel provide a whole range of services, designed with delivering you, best practice and operational excellence.
We offer the complete call centre solution, with a comprehensive range of services - from job design, staff recruitment and selection, to operational and people improvement & management.
Mission
To enable companies to realise the value of their customer base, by promoting and delivering operational excellence in call centres
Values
 | Your satisfaction is our primary consideration |
| We will not make any recommendations which do not fit your business or your mission |
| We will challenge your thinking and enable your tactical and strategic development |
| We do not partner with suppliers but will recommend other organisations, who we believe represent good practice in their field |
| Do not just consider us as another consultancy but as your operational partners, partners who can provide follow up and support, in your pursuit of excellence. |
| priTel is committed to improving the knowledge, standards and welfare in today’s call centres. |
Another successful implementation
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Ó Copyright priTel business Ltd 2000. All rights reserved.
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priTel Services
Human Resources Call Centre Culture Recruitment & Selection Workplace Stress/welfare Operational Efficiency Quality Management Key Performance Indicators Resource Planning Outsourcing of Call Handling Operational Training Technology Selection Project Management